You always have 14 days to decide if the item is right for you. Voguestate.com guarantees that it will return the value of any items provided that they have been kept in proper condition before return.
According to the legal provisions in force, "the consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 working days of receiving the product".
The products that do not satisfy your requirements will be shipped IN THE CONDITION IN WHICH THEY WERE RECEIVED, back to the company. If the products that reach us have scratches, missing protective foils, broken seals, we reserve the right to refuse the refund. We do not have the possibility to pick up parcels with a refund. The products will be shipped in their original form, without being damaged or used.
If you want to return the products please contact us and we will give you more details about it .Please respect the deadline for returning the goods. The equivalent value of the returned goods will be returned by bank transfer or PayPal.
Please keep the proof of shipment of the returned package until the end of the process of analyzing any claim, and in the case of returned goods until the time of refund.
This return policy is valid for products purchased through the our online store.
If you are thinking of returning the product, do not use it! You cannot use the products you have received before making a decision to cancel the sale-purchase agreement. The right of withdrawal exists to allow you to examine the product as you would in a store, not to give you 14 days of free use.
Not allowed on return:
- Products that have been tested / used
- Products that do not have intact labels, have broken or erased seals
- Products purchased from other stores
- Products not accompanied by documents proving the purchase (invoice or tax receipt)
- Products with damaged packaging in any way